improve leading social skills essential for success at work
Not only the professionals need to improve leading social skills essential for success at work, social skills are essential for personal life too

Improve leading social skills essential for success at work

(Last Updated On: March 3, 2019)

Social skills are humane skills. As a social being every individual need to have a bunch of skills associated with society. Every human doesn’t belong these equally. This article will let you know how to improve leading social skills essential for success at work.

An article published in The Guardian was about how American millennials are signing up to $600 etiquette classes that is expected to help them learn social skills for their future career.

With the advent of time, the need and definition of the social skills are transforming. So, continuous improvement is required to keep pace with the mainstream.

However, it is recoverable through proper perseverance. We will check out the list of social skills as well as its importance and the process of improvement.

Related: Improve your top soft skills that employers will look for future

1# Empathy

It is building rapport with others, showing sympathy with them. Empathy is the comprehensive ability to understand and disseminate feelings of other person.

To develop empathy, one have to be sensible. It is the sensitivity to other’s right and opinion. A person with empathy is well aware with the closeness to other. She can place herself in other’s position.

Empathy is a kind of fellow feeling for other, perpetuating other’s goal. It is to show honor to opinion from others. Showing empathy means you have zero level jealousy and ego. It is a great social skill for the future.

How to develop Empathy

  1. Understand others
  2. Communicate
  3. Build networking
  4. Be humble
  5. Observe from other’s perspective
  6. Listen
  7. Ask feedback
  8. Monitor your attitude
  9. Be polite
  10. Uphold other’s opinion
  11. Change mindset
  12. Think out of box
  13. Listen to other’s heart
  14. Develop curiosity
  15. Take challenges
  16. Think out of box

2# Maintain eye contact

When you are socially confident, you will keep contacting your eyes with tour counterpart during communication. It is a good way to build trust and dominance over the people.

During one to one conversation, it’s much more significant to keep your eyes on the other person’s eyes. It means you are well prepared. The other person will be convinced that your intention is good, you will be helpful for the purpose.

In case of a group of people, contacting eyes to different persons by rotation will be good enough. It is an effective truck to with the audience in the public speaking. It means you are ready to face the challenges.

People will be treating you as a leader, who can take liability for his followers. People love to see person who is reasonable, responsible and dependable. Eye contacts symbolizes all this qualities.

How to make eye contact habit

  1. Be prepared what you say
  2. Take challenges
  3. Give a second thought
  4. Take responsibility
  5. Build trust
  6. Realize public expectation
  7. Be confident
  8. Build your ethics
  9. Strive for excellence
  10. Understand what to say
  11. Be concise
  12. Draw attention
  13. Be dependable

3# Demonstrate proper body language

Body language is a very crucial social skill for leaders. It is a complex term that mean the language of the body in a simplified form. It is the non verbal qualities of communication.

In body language, gesture, posture, facial expressions and other unspoken issues are discussed elaborately. Apart from verbal languages, we send a bunch of non verbal signals while communication. These are inevitable part of humane communication.

We are not robot. A bunch of expressions and emotions come in between our verbal communication. These are altogether called body language. It makes us social human being.

As social being, other people expect some emotional involvement while communicating. A good responses from our part make the communication more effective. Through this, we can bring the best outcome of our communication.

How to improve body language

  1. Be polite
  2. Grow your awareness
  3. Give a second thought
  4. Don’t rub hands
  5. Do rehearsal
  6. Learn from others
  7. Don’t fidget your legs
  8. Sharpen your knowledge
  9. Make eye contact
  10. Smile
  11. Relax
  12. Don’t cross your arms
  13. Overcome nervousness
  14. Get rid of slouching
  15. Avoid nail biting
  16. Don’t tilt or move head
  17. Avoid scratching nose emotion
  18. Don’t place fingertips together
  19. Don’t Laugh too much
  20. Talk less

4# Ask for help

We are social being. Human being live in the era of collaboration. It is the age of sharing and negotiation. We have to help others in their need. Also, we have to seek help from others in our need. It is the socialization process.

Doing help in others’ need is a greatness of mind. It proves one’s superiority. Asking for help is also a great think. It proves the zero tolerance with ego, enmity, pride and miscommunication. When you seek help in your need, you only focus on the purpose of completing a task, for the greater benefits.

Asking for help is the beginning of team building. When you have a strong team, you can enhance your productivity. When you ask for help, when you take support from others, you have much opportunities for socialization. It is a way of strong networking.

How to ask for help effectively

  1. Help first
  2. Be collaborative
  3. Build team
  4. Know your requirement
  5. Know other’s requirements
  6. Build rapport
  7. Be humble
  8. Develop giving tendencies
  9. Know what and how to ask
  10. Prove that you help yourself at your best
  11. Build confidence
  12. Show how you were benefited previously
  13. Understand other’s situation
  14. Ask for only necessary things
  15. Consider timing and perspective
  16. Consider the person really have or can give or not
  17. Build relationship

5# Follow rules

The professional trait is to follow rules. As the civil citizen, it’s our moral obligation to abide by the rules, regulations and etiquette. It is an effective way to build a good society. It’s a normal process of socialization. When you follow rules, you contribute.

We gradually get civilized through our responsibilities for social improvement. It is like a ladder. When we Keep following some rules, it open up an upper stage of responsibilities. And so on.

Following rules means to be loyal. It is to be systematic. Those who are obliged to follow rules and refrain themselves from prohibition, are found responsible, sensible and trust worthy. Who follows rule and set examples in front of others are found significant symbols of leadership.

How to make a habit to follow rules

  1. Be submissive
  2. Know the rules
  3. Stay positive
  4. Sharpen your intuition
  5. Listen carefully
  6. Understand by heart
  7. Develop self esteem
  8. Be regardful to others
  9. Enhance your standards
  10. Reinforce benefits of following rules
  11. Uphold other’s benefits
  12. Be ethical

6# Differentiate assertiveness and aggressiveness

Assertiveness is to respond a situation by controlling and dominating until a positive conclusion. It is a additional quality for a human being. It is very important social skill.

Aggressiveness is to dominate and win a situation in any way. In most of the cases, aggressiveness ends with discontentment and breach of relationship.

There are clear distinction between these two state of attitude. Socialization process largely depends on appropriate understanding on them. Realizing these two factors, and acting accordingly demonstrate level of social skills.

How to be assertive (and not to be aggressive)

  1. Be logical
  2. Give a second thought
  3. Stay cool
  4. Be polite
  5. Smile
  6. Be positive
  7. Prioritize result
  8. Focus on the outcome
  9. Prioritize relationship
  10. Communicate
  11. Give a pause
  12. Meditate
  13. Be honest
  14. Listen
  15. Agree to disagree
  16. Avoid conflicts
  17. Practice

7# Cooperate

It means to help yourself or others to make a job done. To be cooperative is to work together until the final outcome. The world is a place to share and give that also ensures you to take in return. Being cooperative is to build a good team.

To be cooperative have to be a good team player. When you work in a team, you can accomplish any gigantic task. It is to make common cause to combine joint forces. This socialization process leverages the optimum outcome at a shortest possible time.

Doing a job alone sometimes may cause lack of desired results. From that point of view, doing in cooperative and collaborative ways can be the best. It also demonstrate your compassion and fellow feeling for others.

How to be cooperative

  1. Offer help first
  2. Communicate
  3. Know other’s strength
  4. Develop team
  5. Collaborate
  6. Make a checklist
  7. Show respect
  8. Listen
  9. Be positive
  10. Avoid fault finding
  11. Build relationship
  12. Don’t expect any return
  13. Uphold other’s benefits
  14. Start
  15. Make checklist
  16. Celebrate success

8# Communicate

Communication is one of the most crucial parts of socialization. In fact, it is so vast a thing that to my understanding will affect an entire organization, or even a nation. It has a great social impact.

Communication is a two ways interaction process between to persons, or two group of people, for a specific objective. Therefore, appropriate communication is a must to meet the purpose.

Many factors are associated to make a successful communication. The factors may be, clarity, articulation, active listening, medium, knowledge of the receiver, sequence, speed, relationship, receiver’s level of understanding, simplicity, among others.

A good communicator should consider all these factors to bring out result through the best communication process.

How to improve communication skill

  1. Listen carefully
  2. Understand audience
  3. Consider medium of communication
  4. Understand purpose
  5. Be simple and concise
  6. Focus on key points at beginning and end
  7. Rehearse
  8. Learn verbal and non verbal communication processes
  9. Over communicate
  10. Ask feedback
  11. Engage your counterpart
  12. Concentrate
  13. Understand interest of your counterpart
  14. Show curiosity
  15. Pick the best way of communication
  16. List optimum outcome
  17. Narrow down
  18. Follow up

9# Shoulder responsibility for your action

There are some people who would prefer to take responsibility for the success only. They don’t consider them liable for the incurred failure for their previous action. They don’t take responsibility for the team’s action when the team faces failure to any action.

People of one specific kind think they have not done the error and therefore are not responsible for it. They even don’t prefer to face any mistakes. But in fact, it is not a good social norm. It is not an example of good leadership.

The society like to look for people who are responsible. Leaders should shoulder mistakes, or the fail action caused by the team, or even by the person himself.

When a person is found reluctant to shoulder responsibility, she will not gain trust and dependency from the team. Therefore this rule is closely associated with other social skills.

How to improve responsibility for action

  1. Build trust
  2. Develop professionalism
  3. Build ethics
  4. Learn to give
  5. Build leadership
  6. Be authentic
  7. Develop transparency
  8. Be responsible
  9. Develop maturity
  10. Stop blaming
  11. Be truthful
  12. Develop self esteem
  13. Be confident
  14. Develop sense of gratitude
  15. Build personality
  16. Learn to acknowledge

10# Flexibility

It is a trait that belongs to leaders. Flexibility means to accept change of decision for a better solution. Flexibility on the job means willingness and ability to respond instantly to changing situations and requirements. Sometimes, you may be overwhelmed by some better suggestions on way of executing a decision. Accept it.

Some people are found rigid to accept decision from others. They are dominating. People of this kind are not flexible. They are not assertive. They always uphold their ego and think accepting other’s opinion is their defeat. But, in fact this mentality is horrible and is not professional.

Flexibility ultimately win the game. It enhance team spirit. People think themselves honored and important in the team. That in turn make you a good and influencing leaders. People keep trusting you.

Moreover, when the joint decision goes wrong, you will find many people around you to shoulder responsibility. Also, there will be more probability to recover any mistake at the soonest.

How to be flexible

  1. Invite opinion
  2. Encourage brainstorming
  3. Listen attentively
  4. Prioritize final outcome
  5. Discard ego
  6. Be open minded
  7. Build team
  8. Ask feedback
  9. Be positive
  10. Develop your set of skills
  11. Accept criticism
  12. Meditate
  13. Focus on core values
  14. Be hopeful
  15. Keep yourself calm
  16. Don’t look back
  17. Develop strong networking
  18. Set boundaries

11# Use Technology

We live in the era of technology. With the leapfrog development in technological sectors, it is a sheer smartness to keep pace with it. It is a good way of develop technological skill as social requirement.

Technological adaptation is closely related to socialization. Internet, Android mobile, apps, gadgets, social media and technological accessories are becoming a part and parcel of the much discussed fourth industrial revolution. It is a good social skill to grab technology.

Make the best use of the technological instruments to make a better personal and professional life.

Related: Tech job for 2020 with required skills

How to adapt technology

  1. Learn benefits
  2. Motivate yourself
  3. Do research
  4. Get training
  5. Set commitment
  6. Make it interacting
  7. Make these interactive
  8. Be up to date
  9. Focus on outcome
  10. Be familiarize
  11. Build networking with technology friendly personnel
  12. Grow interest
  13. Keep continuation

12# Listen to others

Biologically, we have 2 ears to listen more and a mouth to speak less. Smart people learn lesson from this implication. Listening to others is a good quality. Self developed persons are very professional in this regard.

When you listen to others, people will feel much powered. This empowerment will render you with dominance over them. Listening to others will make you democratic. Your knowledge will be increasing. You will much possibly be a better decision maker.

Since you are a good listener, people will be loving to build networking with you. You will be popular. They might possibly be considering you their trustworthy friend, or mentor. In the long run, your great listening ability will turn you among good team leaders.

How to be a good listener

  1. Contact eyes
  2. Pay attention
  3. Be calm
  4. Talk less
  5. Think before responding
  6. Show curiosity
  7. Ask questions
  8. Show interest
  9. Give feedback
  10. Connect gap
  11. Avoid distraction
  12. Be silent
  13. Don’t interrupt

13# Accept Criticism

Some people cannot accept criticism. But we will not encourage this reverse move. Accept criticism without being defensive. It is a strong social skill that distinguishes many others from being a leader.

Criticism is the opinion about a person, a decision, a plan, an action or anything, and most of the cases it is treated as negative. It is in fact disclose the ‘truth’ about anything. In some cases, people take this opinion too personally, and cannot accept this.

However, the purpose of criticism should be to bring a positive change on anything. Therefore, criticism should be constructive only for the greater purpose of bringing an optimum outcome. Unless criticism doesn’t go up to personal attack, it is a good thing for a positive change in anything.

How to deal with criticism (do or face)

  1. Establish a feeling of greatness
  2. Think from other’s point of view
  3. Evaluate outcome
  4. Rethink yourself
  5. Be positive
  6. Meditate
  7. Be polite
  8. Be constructive
  9. Don’t be too personal
  10. Don’t take revenge
  11. Rehearse
  12. SWOT
  13. Assure good intentions
  14. Don’t be too defensive
  15. Don’t show excuses
  16. Change yourself
  17. Say thanks

14# Innovation and Creativity

It is told, who never did any mistake didn’t undergo any innovation. Innovation means to create something new. It is to add more features or value. With the change of development and civilization process, innovation works as a key factor. Where there are no innovative people, the development stops.

Creativity is to productively undergo any creation that lead a drastic change. It is the backbone of innovation. Creative people are innovative. They prefer to innovate, to create new thing and facilitate the stakeholders with better offer, products or amenities.

They are the change maker in the society. Blue ocean strategies in the organization are cultured and nurtured in the hand of innovative and creative people.

Innovation and creativity are leading social skills. They set clear distinction between a skilled and unskilled person. Both traits are continuous process for the growth of any organization.

Creative and innovative people are dynamic in their personal lives too. For any kind of revolution, or transformation, these qualities are lavishly appreciated.

How to enhance innovation and creativity

  1. Be the change maker
  2. Take risk
  3. Accept mistakes
  4. Think differently
  5. Note down your ideas
  6. Develop yourself continuously
  7. Strive for excellence
  8. Meditate
  9. Think before you do
  10. Seek feedback
  11. Share in the team
  12. Take initiative
  13. Do research
  14. Stay focused
  15. Concentrate
  16. Learn from surrounding
  17. Practice
  18. Make habit

Related: Is your business idea as innovative as a blue ocean strategy?

15# Adaptive Thinking

It is a way of elaborated thinking process where a person accept the frequency of change and react accordingly to the situation for a better outcome. With the leapfrog pace of the digitization and civilization, adaptation with the change is very crucial to keep the flow smooth.

Adaptive thinking is the flexibility and creativity in thinking and subsequent action made by a socially skilled person. Organizations rely a lot on such personnel for positively handling the change agents. They need more innovative and creative people with adaptive thinking abilities to supersede their competitors.

It is an obvious process that you have to change your plans according to situation. Socially educated people with adaptive thinking abilities can handle such situations very professionally. They can mitigate risk with their improvised efforts and actions.

How to enhance adaptive thinking

  1. Take risk
  2. Practice improvisation
  3. Focus on final outcome
  4. Encourage change
  5. Meditate
  6. Change perspective
  7. Sleep well
  8. Stay cool
  9. Predict future
  10. Ask feedback
  11. Collaborate
  12. Set priority
  13. Research on changing trends
  14. Ensure backup plan
  15. Be decisive

16# Be Positive

It is one of the most crucial social skills for every individual. It is a trigger to make the environment positive. Being positive means always to be optimistic and feel a good impression on past, present and future. It is to be confident and show hope for any idea, opinion, situation or action.

When a person is positive towards herself, her team, environment, office or society, she can perform any impossible job. She is determined, and can set action plan to successfully reach her goal. She is selfless, honest, and a dynamic leader.

Positive individuals are very much desirable for any environment and organization. They are a good team player and synergistic. They are visionary leaders and are perfectly synchronized with the company strategies. It is a strong personal skill that gives birth to other good qualities.

How to be positive

  1. Prioritize only good things
  2. Be optimistic
  3. Recharge yourself
  4. Smile
  5. Restart
  6. Look for opportunities
  7. Mix with positive people
  8. Watch positive videos, movies
  9. Read motivational books
  10. Stop criticism
  11. Compete positive approach
  12. List down your positive actions everyday
  13. Ask positive feedback only
  14. Learn from mistakes
  15. Reconcile
  16. Forget negative attitude
  17. Practice
  18. Develop yourself continuously
  19. Meditate
  20. Show gratitude
  21. Say thanks

17# Learn

Life is a continuous learning process. It is told, from cradle to grave we keep learning. We all are students in the great universe. Some people learn from mistakes, some don’t. Learning is a great social skill. It is the backbone of self development.

Not all people are equal learner. Like a classroom, some people are back bench students in the learning process. They create problem. They don’t have contribution to society. People like this only live for themselves.

The best way of learning is to reflect it. If you keep all your knowledge in the showcase, it will be useful. Learn for self development. Also, your learning should change other’s lives. Learning will make you knowledgeable, resourceful. You will be polished, skilled and developed. And when you are developed, you can develop the environment.

How to keep learning

  1. Learn to unlearn
  2. Grow your will power
  3. Be positive
  4. Learn from experience
  5. Encourage self learning
  6. Make a learning schedule
  7. Keep your senses alert
  8. Learn from environment
  9. Get by heart
  10. Undergo continuous revisions
  11. Keep in writing
  12. Grow curiosity
  13. Relate your learning in life
  14. Teach
  15. Summarize
  16. Meditate
  17. Set future plan
  18. Concentrate

18# Collaboration and Sharing

As a social being, we feel obligation to collaborate and share. It is a greatness of mind to share. Some people are self centered, some are collaborative. We live in the era of sharing and collaboration regardless to personal and professional environment. These are the social requirement in current time.

It is on open secret that as much h as you share, you gain resources. Era of technology and internet have made us more prone to knowledge. When you require knowledge, you have to seek it to open sources. You will also have to create space for others. It is a government and take rule.

Sharing and collaboration make us organized. We become empowered. When you give people, you make them your fan. You also can sharpen your documents. It also save time to make the best product. You turn to be a good team player. Personal as well as organizational strength lie in it.

How to be collaborative

  1. Prioritize giving mentality
  2. Offer first
  3. Consider final result
  4. Set your goal
  5. Comply organizational expectation
  6. Explore team strength
  7. Maximize team bonding
  8. Leverage creativity
  9. Be the leader
  10. Strengthen trust
  11. Be social
  12. Encourage innovation
  13. Exercise together
  14. Reward and recognize
  15. Reconnect

19# Inquiry Skill

It means to show curiosity with a greater purpose to learn, act and participate. All the inventions and creations in the civilization have been made, where curiosity and inquiry were in the core. Showing inquiry skill means questioning. Questions are for answers.

Think about an organization, when a new innovation is made, or any problem arises. Concerned persons ask questions. They raise their curiosity. People like this are inquisitive to get answer to their questions. They want to reach at the base of their problems. This, in turn, resulted in a solution or innovation.

Inquiry skill is also appropriate to the personal level. Since you have questions in mind, curiosity in your eyes, and inquiry in your head, you can reach at the root of your problem. Apply it. Think simply, when there is no question or problem in your life, what is the meaning of living it?

How to enhance inquiry skill

  1. Be curious
  2. Think more
  3. Alert your senses
  4. Ask WH questions
  5. Find out problem
  6. Forecast solution
  7. Harness critical thinking
  8. Sharpen analytical abilities
  9. Develop reasoning skills
  10. Meditate
  11. Know cause & effect theory
  12. Grow creativity
  13. Practice innovation
  14. Analyze mistakes
  15. Encourage criticism
  16. Find fault
  17. Compare

20# Cultivate Respect for Others

It is the democratic attitude to others. Every individual loves to be honored. And when you wish to be lovable, you have to respect others. As long as you will be respecting others, they will treat you amicable. It is a strong relationship process.

Respect others for get respect from them. It is a give and take rule.Give people their due respect regardlessly to all age, gender, race, sect, social status. Sense of respectfulness comes from self esteem. Think yourself in their position. Think, how you would be loving to find you from others. It is a great quality and personal trait.

Love for others generates respect for them. By respecting others, you can win their hearts. Subsequently, you can win any favors for you also. Respecting others has religious and social values also. When you respect them, you will be lovable. You will be commanding. You will be a good leader.

How to cultivate respect for others

  1. Start with greetings
  2. Grow self esteem
  3. Change perspective
  4. See through other’s point of view
  5. Respect as you want to get back
  6. Change philosophies
  7. Forecast outcome
  8. Be humble
  9. Smile
  10. Discard ego
  11. Be polite
  12. Compromise
  13. Be positive
  14. Don’t expect return
  15. Listen more
  16. Speak less
  17. Tune your tone, tempo and voice
  18. Take care of gesture & poster
  19. Finish with thanks and greetings

21# Personal Management

Managing thyself is a crucial social skill. A person who can manage thyself is expected to be organized. It is one kind of self control. She can clearly differentiate evil and good. She is sober and can handle any difficult situation.

Personal management is a trait that encompass a series of areas, like, self development, time management, ethics, professionalism, finance, skills development, education and career. It is in fact setting personal goals, and implementing them until reaching goal.

A person with this skill can manage his personal life, professional career and networking very prudently. She tends to be in a continuous learning, harness self progress and focus on skills development.

How to develop Personal Management

  1. Make your daily plan
  2. Keep note in writing
  3. Decide your model to follow
  4. Make checklist
  5. Be determined
  6. Learn to prioritize
  7. Set goal
  8. Avoid distraction
  9. Restart, when needed
  10. Recall your objective
  11. Achieve short term goals
  12. Reward yourself
  13. Celebrate achievements
  14. Set standard
  15. Follow routine
  16. Delegate task
  17. Manage your time
  18. Make it online
  19. Document properly
  20. Update your strategy time to time

22# Be a Human

Humans are not robots. Robots don’t have any humane qualities. Humans have emotions, they have intelligence. There are some human traits that belong to them. These unique traits distinguish human from robots or any other objects. After all, these are what all make you unique.

We have discussed most of the humane skills and traits in this blog. As a social being and a human, we have to achieve and improve them continuously. Above all, we have to be human. For this, we have to focus on emotional intelligence at the foremost. It is our humane responsibilities.

Being a human is to abide by the rules and responsibilities upon ourselves, and towards others. We have discussed many of them here. We are to be responsible, responsive, emotionally upgraded and ethically stable.

Every human is not equally humane. Let’s explore our qualities. We are to excavate the meaning of life, and reason of living. Art of living is the art of giving. Here lies the secret of your standard as a human. Everyone is not equal in this regard. Only eating and passing days idly is not our concerns. There are many more.

Have you been able to find true meaning of your life as a human?

Related: 5 reasons why people do not perform at their best

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Ahemed Shamim Ansary

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