Problem Solving Skills Examples – Handle Tactfully in the Workplace or Interview

(Last Updated On: August 7, 2019)

Problem solving skills have suitable examples and are inevitable that employers look for in candidates before and after employment. This process has some effective steps, with examples of every possible skill, and how to demonstrate that you have strong problem solving skills with example. When employers talk about problem solving skills, they often mention the ability to work in difficult places and in complex business challenges to handle difficult or unexpected situations.

Companies can both evaluate and reliably depend on people who can solve the solution. The problem solving skills are that you are capable of doing. Although the problem solving skills are valuable by the employers, they are also very beneficial in relation to relationships and other areas of life-style decisions.

Related: Problem Solving Skills – Definitions, Importance, Steps and Examples

What is the problem solving skills?

A soft skills (a personal strength, in contrast to the difficult skills learned through education or training), the competence to solve creative and functional problems, yet, employers are among the most valuable qualities of their job applicants. Problem solving skills have suitable examples and are inevitable that employers look for in candidates before and after employment.

For example, a cable television technician is trying to solve customer problems with weak signals. A teacher needs to determine how to improve the performance of his students in the writing skills test. A store manager might try to reduce theft of goods. A computer expert may be looking for a way to speed up a slow program.

The problem solving skills help you to determine the source of the problem and find effective solutions. Although problem solving is often identified as its own skill, other skills contribute to this skill.

Some important problem solving skills include:

Active hearing
Decision taken
Form a team
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Problem solving skills are important in each career of each level. As a result, industrial or work-specific technical skills may be needed to solve the effective problem. For example, a registered nurse needs active listening and communication skills in interacting with patients, but also requires effective technical knowledge about diseases and medicines. In many cases, a nurse will need to know when consulting a doctor for a patient’s treatment as part of the solution.

Problem solving skills examples

To solve a problem effectively, you probably need to use a few different skills. Here are some skills you can use to solve problems here:


Problem solving skills have suitable examples and are inevitable that employers look for in candidates before and after employment.When identifying possible solutions, you need to know how to communicate the problem to others. If you want help, you need to know which communication channels are most appropriate. Once finding solutions, it will be easy to communicate clearly and reduce the confusion and implement the solution.


Dependency is one of the most important skills for problem solvers. The problem is solved in a timely manner. Employers can trust both the very valuable person to identify and then implement the quick and effective solutions.


An essential skill related to research problem solving. As a troubleshooter, you will be able to identify the cause of the problem and fully understand it. You can begin to gather more information about an issue by consulting with other team members, collecting more experienced information, giving advice to more experienced colleagues or acquiring knowledge through online research or curriculum.


The first step to solve the problem is to analyze the situation. Your analytical skills will help to understand the problem and develop solutions effectively. You need analytical skills during research to help differentiate between effective and viable solutions. Problem solving skills have suitable examples and are inevitable that employers look for in candidates before and after employment.

Decision making

Finally, you have to decide on the solution to the problems that you solve. At times (and with industry experience), you can be able to make quick decisions. Dedicated research and solid analytical skills can facilitate those who have less experience in their field. There may be times when a solution may take some time or it can increase the problem to a person who is able to solve the problem.

How to improve your problem solving skills

There are several useful ways you can be able to improve your problem solving skills. Whether you are looking for a job or working now, improving your problem-solving skills and related skills will help you to support a strong candidate and employee.

Earn more technical knowledge of your case. Depending on your industry, if you have a technical knowledge of powerful work, it can be easier to solve the problem. You can make more technical knowledge through additional coursework, training or practice.

Practice problems While learning to develop your problem solving skills, practice and roles may be useful tools to play. You can find solutions to professional practice books and online troubleshooting solutions for your industry. How you can solve that problem and determine whether your potential solutions are effective.

For example, how do you manage customer service such as “How to manage a gross customer?” Or “How does the customers show their reaction?” Can find a scenario like this. When they get to the job, the industry can help you with quick solutions.

Find solutions to the problem. By putting yourself in new situations, you are more likely to open up opportunities to solve the problem. In your current role, new projects have the opportunity to be volunteers, outside of the workplace for other organizations or outside the organization.

Observe how others solve the problem. The skilled problem solver who can have your colleagues. How those colleagues solve the problem can help you improve your own skills. If possible, ask one of your more experienced colleagues if you can follow their strategy. Asking relevant questions can be helpful in applying your own career.

How to show the problem solving skills

Showing your problem solving skills in your resume and cover letter can help you understand how Employers can be quick to their team. The problem solving problem for your resume can only be considered if it is particularly relevant for the position you have applied for For example, customer service, engineering and management positions, with the ability to solve problems, will be good candidates.

Problem solving skills for resume

In your resume, you can highlight your problem solving skills in various places: By giving a specific example of “Skills” section, “Success” category, and troubleshooting solutions in your “Experience” section.

In the proficiency section, you can list the key problem-solving skills you have instead of just writing more complicated terms “problem solving”. For example, you can keep certain technical skills with you that will help you solve problems or solve soft skills, such as your research ability or your ability to make decisions.

Remember, stories are powerful. Keep a specific example of mind while you solve a problem. This is useful for your resume but will help you to answer the interview questions, “Tell me about the obstruction that you have me.”

Problem Solving Skills for Cover Letter

Your cover letter is also a great opportunity to expand your problem solving skills. Here, you can give a brief example of the time to successfully solve a problem. Otherwise, you can identify a challenge that this potential employer is trying to solve and explain how you can solve it.

For example, if a job posting mentions that the company is looking for someone to help improve their social media presence, you can identify how to help increase awareness of the brand through various social media platforms.

Steps to solve the problem are:

Now you’ve made a list of possible issues intelligent, your next step is to think of effective solutions for this problem, to mention the skills needed to solve them. Here are some of the most commonly used steps in solving problems, their related skills and the different career areas where they are used.

1. Analysis of reasons or reasons contributing to unwanted situations

To solve a problem, you must first determine the reason for this. For this you have to identify and evaluate the data, detach the potential given situations, and identify the main reasons for resolving the problem.

Required Skills:

Historical analysis
Reason Analysis
Process Analysis
Need identification
Active hearing
Data collection
Data analysis
Fact finding

Examples: Determining illness, identifying the causes of social problems, explaining the data to determine the extent of problems, conflicts of marital affidavits, recognition of illegal research models

2. Create a set of alternative interventions to achieve your last goal

Once you are making a problem once, it’s time to come up with possible alternative solutions. Sometimes this involves teamwork, two (or more) minds are often better than one. This is a complex strategy that is the obvious way of solving complex problems; Creating a set of options helps you cover your bases and helps reduce your risk exposure that your first strategy fails.

Required Skills:

Project design
Project planning
Creative thinking

Examples: Brainstorming Solutions, Development Treatment Plans, Devising and Testing Hypotheses

3. Best solution evaluation

Depending on the nature of the problem and your discipline discipline, the best solutions can be guided by the evaluated teams, parties or leadership, or may move forward to big corporate decision makers. Anyone decides possible costs, necessary resources, and possible breakthroughs to implement successful solutions should be evaluated.

Required Skills:
Test development

For example: evaluating alternate options to reduce pressure, offering diplomatic solutions in conflict, opting out of employees during business hours, troubleshooting computer goods

4. Implement a plan

Once a decision has been made, it must be applied, with a benchmark that can quickly and accurately determine whether it is working to solve a problem. The implementation of the plan generally involves the workers to be careful to change their standard operating system (SOPs).

Required Skills:

Time management
Benchmark development
Project management
Project implementation

For example: implementation barrier, implementation solution, interpersonal conflict intermediation, repair of retrofitted equipment

5. Evaluate the effectiveness of your intervention

Once the solution is implemented, the best problem-solvent system is to determine how quickly and fast its function is. In this way, they will know whether the problem has been solved as soon as possible or alternatively, they will know whether their reaction to the medium flow is changed.

Required Skills:

Customer feedback
Problem solve
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Data analysis

For example: Surveying End Users, Comparing Production Statistics, YYY Sales Statistics Evaluation

Tips for answering a question about the problem solving interview

You do not have to answer a cookie-cutter. Employers are always interested in people who can think out of the box and present new solutions, especially when older people do not work.

The most important thing is to show your answers to your problem solving skills. If interviews offer a possible problem, share how you would solve it.

When you explain your thinking process, use the steps listed above (from the analysis of the reason for evaluating the effectiveness of your interventions). Or, share an example of the problem you solved in the previous introduction. Explain how and why you solved this problem.

Sample interview answer skills solution solution skills

Problem solving skills have suitable examples and are inevitable that employers look for in candidates before and after employment.Here are some examples of how job applicants can describe the problem solving skills in different occupations:

As a nurse practitioner, my primary responsibility is to use my problem solving skills to diagnose illness and to develop treatment plans. With each patient, I can determine whether we can determine whether they can analyze their medical history, their symptoms, and their possible exposure to various diseases, or see immediately if we need blood tests. I then develop a care plan and, if warranted, perform follow-up calls to check the recovery process.

When I first rented as parallel, I inherited a set of 35 backlinks that needed summary summaries, each hundred pages were long. However, at the same time, I had to help in preparing the attorney for three main cases, and there was not enough time just for the day. After explaining the problem of my supervisor, he and the attorney agreed to pay me for coming Saturday morning to focus in the backlog. I was thus able to extract it in one month.

When I joined the Great Graphics as an article director, the designer becomes deficient and unknowable due to being a former director trying to micromanage at every stage of the design process. I used weekly round-table talk to request creative inputs and made sure that every designer was given full autonomy to do their best work. I also introduced the monthly team-based competition that helped build psychology, spread exciting new ideas and improve cooperation.

Interviews can also provide an example of possible problems and then ask you to outline the steps to address it. To prepare, the problem arising from your case is usually the brainstorm.

More troubleshooting solutions

The list below includes general strategies involved in solving problems. An answer to this problem solving problem can be useful to include your answers to an interview question.

Active hearing
Implementation barriers
Interference Performance Evaluation
Brainstorming Solutions
Define the causes of stress effects
Development Planning Plan
Devising a classroom management plan to address student abuse
Devising hypothesis
Draw a compromise around a set of solutions
Optional strategy assessment to reduce pressure
Find Middle Ground
Flexibility to try new methods
Data merge
Identify the reasons for social problems
Identify the interests of all parties
Implementation solution
Explain the information to explain the problem
Interpersonal conflict intermediation
Contribution to the marital plight of discretion
The resolution of diplomatic solutions to settle border disputes
Recognition of illegal research models
Recommend ways to improve communication between relationships
Repair of repair equipment
A customer complaint solution
A budget reconstruction after a fiscal short-cut
Selection of Lay Off staff during a business recession

Test hypotheses
Computer Malfunctions Problem Solving
Verifying the data to correctly identify the problem

The solution to the problem is to be reasonable, to imagine, to create a situation and to bring an intelligent solution. In fact, the best troubleshooter hopes for possible potential future problems and works to prevent them or reduce their effects.

The problem solving skills are associated with other skills, including:

Analytical skills
Innovative and creative thinking
A difference mentality
Adaptation and flexibility
Layer locks
Elasticity (for reassess when your first idea does not work)
team working (problem solving is a team effort)
Skills Impact (get colleagues, clients and bosses to accept your solution).

A problem detection is often an essential component of the new business or product idea – and, for example, the entrepreneur of solving problems. It is an important element of good leadership.

Why all graduates need skills to solve problems at work

Turn around to finding some graduate career solutions – for example, engineering, management consulting, scientific research and technology. Meanwhile, other staff graduates may be expected to resolve their growing times of employment: For example, coach managers should deal with operational problems (such as delays in supply chain) or to resolve conflicts between group members.

In fact, the ability to solve the problem is an essential part of an employee’s skill set, even if it is not specific on the job description.

How will employers evaluate your problem solving skills?

Your problem solving skills can be evaluated in three ways: before you ask the examples of time to solve a problem; Present in certain imaginary scenarios and how you react to them; And you see how many experiments and exercises apply to your problem solving skills.

Interview questions about skill based application and problem solving

For example, when you solve the problem of an application form – for example, an engineering company’s application form already includes the question ‘Please tell us a problem when using our technical expertise and knowledge’. But more likely to interview this question Common problem solving skills include:

Give me an example when you run into a problem in a project. What did you do
Give me an example of a difficult problem to solve outside of your course. How do you communicate it?
Tell me about the time you work through a problem as a team.
Have you ever disagreed with the team members? How was it resolved?
When you see a possible problem, give it an example and it takes steps to become one.
Give me an example when you are managing a big crisis.
Let me give you an example of thinking as well.

problem solving skills example

problem solving skills example (source)

Hypothetical interview questions about problem solving

Interviewers also want to know how to contact you with problems you might encounter at work. Specific interview questions will vary according to work, but the common ones include:

How would you deal with the conflict at work? (Especially trainer managers and graduate HR professionals can be asked.)
What to do if you have an unexpected delay due to supply chain issues? (This can be specifically asked in construction, supply or retail interview).
What do you do if a client or customer raises a complaint?
Do you notice if a colleague is fighting with their work?
How would you react if given a negative reaction by a director of an aspect of your performance?
How do you judge how you will use your own initiative or ask for help?

Examination for problem solving and undergraduate work

Various tests that employers can determine skills to solve your problem include:

Online skills, captivating and power test. These are usually taken part of the application stage, although they can be repeated in an evaluation center. The most tests in evaluating your problem solving skills are situational judgment tests and your reasonable assessment or graphical reasoning tests that evaluate your logic.

Video ‘Immersion Experience’, game based recruitment practice or virtual reality assessment. These methods are not yet widely used, but they are becoming more common. They are usually interviewed before facing the interview or evaluation center.

Case study exercises. Work on this general evaluation center. You set a business problem, usually associated with the sector you are working in, and it has been asked to recommend separately or in groups to resolve it. You will usually be asked to outline your proposals in your presentation or written form, a task that will verify the ability to interpret your problem solving process.

In tray (or e tray) exercise. These are always set in an evaluation center, but can be part of the online testing phase nowadays. In practice, practice your time management skills initially, but assess your ability to identify a potential problem and take steps to solve it.

Job specific or task specific exercises, given in an evaluation center or an interview. If set, it will be related to the role you are implementing, and you will need to fix any issues or fix errors. For example, Civil and structural engineering candidates, the answers to the client’s short and answer questions need to be sketched in a design, the editorial role can be asked to prove the copies or spot errors in the pages of the candidate’s page (publishing fully designed pages).

How to develop your problem solving skills and showcase

Here are some tips on how to develop problem solving strategies employers.

Find opportunities to get solution

Dealing with any problems in the following situations will help you to get the problem solving skills, without even realizing it:

Sort your technical problem with your phone, device or computer.
To solve a dispute with a clever landlord to get your deposit back.
DIY carry out.
A claim is to serve the customer or to resolve a complaint.
Find a way to round a fund shortage to pay for travel or a gap year.
Turning towards financing or increasing the membership of a struggling student community.
Organize a student society trip abroad, unexpected difficulties beyond the way.
A course rep and played as a mentor for other students.

You should also have the opportunity to develop problem solving skills through your research. In many areas such as engineering and computer science, many hiring has evolved to solve the problem in a clear way, for example, there are no article articles in English literature. However, then, English literary students may also face difficulties in determining educational issues such as the best source elements.

Some professional organizations (for example, to build) compete for students, which often advocate solving problems faced by students of the industry; This can provide good evidence of your problem solving skills.

Sudoku and chess games can strengthen your ability to think strategically and creatively.

Prior to the recruitment practice

Any candidate, a high-flying affair, can be added to an online exam or an assessment center for the first time, so please do whatever you can to practice beforehand. Free and paid-for-us-access links. Contact your carrier service and book for a comedic interview or a mock-assessment center.

Remember the solution to this problem

If you are available with a scenario or case study during the graduate recruitment process, you can try using the IDEAL model described in Solver, to Brandford and Stein their book Ideal Problem Solutions. Break the problem you have to solve in order to solve the problem:

Mark the problem
Define the barrier
Check your options
Action on an agreed course of action
See how it is active, and whether you need to make any changes.

Give your answers details

Explain how you have identified the problem, solve it and implement it. Quantifiable results are good, and perhaps more complicated situations, more successful a successful outcome Qualifications-based interview questions follow the star strategy described in our article.

If you face a problem as part of a team, explain how important your role is to ensure a positive solution, but explain how your group worked together. These may be the opportunity to promote your team working skills as well.

How to Stand Out Your Skills

Highlight your skills in your resume: Your problem solving skills should show your cover letter, resume, and application materials. Be prepared to discuss phone calls and specific ways of using your skills to solve problems during the interview.

Specify the relevant skills in your cover letter: See previous roles-whether in academic, work, or volunteer settings-for examples of challenges and for solving your problems while carrying out each function. You can highlight relevant examples of your cover letter. You can frame bullet points in your resume to show how you can solve the problem.

Be prepared to describe how you can solve the problem: At the time of the interview, the situations that you face in previous roles, to solve the problems, be prepared to describe the procedures you follow, the skills you apply and the results of your operation. Possible employers are eager to hear a coherent description of the specific ways you’ve used the skills to solve the problem.

problem solving skills examples

problem solving skills examples (source)

Take away

Problem solving skills have suitable examples and are inevitable that employers look for in candidates before and after employment. Your problem solving skills will be an advantage for you on every step of your career. Starting from the application, in job interview interviews, the ability to effectively deal with problems can be very valuable to you after the valuable resources and candidates for the job.

In almost every career sector, the solution to the problem is that employers are one of the key skills of finding a job applicant. It is difficult to find a blue-collar, administrative, managerial, or professional position, which does not require skill-solving skills.

problem solving skills example

problem solving skills example (source)

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