Every one of us can talk over the telephone; but how many of us can do it appropriately? Are we sure we can bring a win-win outcome through having a phone call? What might be considerable and can set up benchmarks for a successful telephone conversation? What are modern telephone etiquette tips for professionals?
Think through exactly what you plan to say and discuss BEFORE you place a call.
Know whom are you talking to, to make sure to talk to right person
Introduce thyself and the organization always at the beginning of all calls.
Ask permission if the recipient has time to talk
Clarify the purpose of the call at the beginning of connection
Ask permission if the phone call needs a recording
Ask before putting the caller on hold
Politely put off receiver asking ‘I will call you later’ in case any collision might be taken place
Greet and Smile
Keep a ‘smile in your voice.’
Greet properly, humbly, respectfully, politely. Because recipient will definitely love it.
Be submissive, because recipient will love positive mentality people. We will not be dominating whatsoever. It belongs to modern telephone etiquette tips for professionals.
Say only necessary talks
Keep the talk short
Tone and Voice
Make sure the voice must create a pleasant visual impression over the telephone
Be sensitive to the tone of your voice. Because the listener don’t see your
Speak into the telephone receiver with an even and low tone of voice.
Speak clearly and slowly, especially when leaving messages
Not to allow interruptions to occur during conversations. Do not carry on side conversations with other people around you.
Build the habit of always turning off your cell phone ringer when entering a meeting, restaurant, theater, training class, or other relevant place.
Don’t allow yourself to be distracted by other activities while speaking on the telephone because you cannot pay full attention.
We not recommend rustling papers, chewing and eating, working on the computer, or speaking with someone else during your talk.
Answer the telephone as quickly as possible while it’s ringing.
It belongs to modern telephone etiquette tips for professionals
Make time for a proper ending,
Don’t drop phone suddenly, because it will cause negative impression
Summarize, paraphrase and close.
Takeout of telephone etiquette tips
These are some basic rules for telephoning. Everyone can talk, but the smart people can create impression. The smarter you are, and the purposeful is your telephone etiquette. These are some of telephone etiquette tips for professionals in present time. It should be one of very useful ingredients to convert failure into success in life.