Effective Problem Solving Steps in the Workplace

(Last Updated On: October 2, 2019)

Proper problem solving steps determine the success throu solution. Solve problems and decide. Ask someone in action if these activities are part of their day and they would answer ‘Yes!’ But how many of us have been trained to solve problems? We know this is an important component of our work, but how do we do it effectively?

problem solving steps

People face three issues when they face problems: They are afraid or uncomfortable and want to go away; They think that they will come with a reply and it will be the right answer; And they look for someone to blame. Being faced with a problem becomes a problem. And that is a problem because, in fact, there is always going to be a problem!

How to see problem

There are two reasons we can see a problem as a problem: it is to be resolved and not sure how we can find the best solution, and perhaps there will be a conflict about the best solution. Most of us tend to be “contradictory.” We are not comfortable dealing with conflict and we are feeling like something bad is going to happen. A better problem solving process is for us and our organization to be more “conflict-friendly” and “conflict-able”.

There are two important things to remember about problems and conflicts: They will always happen and they will have the opportunity to improve the system and relationships. They actually provide us information that we can use to fix the fixing requirements and to do a better job. Looking at this, we can start talking about almost all the problems!

Because people are solving problems problems, the biggest challenge is to immediately surpass the tendency to come up with a solution. Let me tell it again. Troubleshooting The most common mistake is trying to find a solution. This is a mistake because it tries to give the solution at the beginning of the process, while all we need is a solution at the end of the process.

problem solving steps

Determine the solution to the problem

Before talking about the problem solving phase, it is important to make sure what it is. Let’s look at two roots in problem solving – problem and solution.

Problem – A state of desire to achieve a specific goal from the current state
Solution – Management of a problem that successfully sets the goal of its treatment


The role of solving the problem

The importance of having a goal in an important call out. As described above, the solution can not solve the problem completely, but it will fulfill the goals you have set up for the treatment-you will not be able to fully solve the problem (end the hunger of the world), but you can achieve the goal of helping it ( Reduce the number of children starving by 10%).

Five problem solving steps

With that understanding of problem solving, let’s talk about the steps you can take to get you there. A source says, here are the problem solving steps that every problem undergo:

Troubleshooting steps

But this chart is a little confusing. Not all problems follow these steps linearly, especially for very challenging problems. Instead, you will likely move back and forth in steps as you continue to work on the problems shown below:

Repeat problem Solving Steps

Let’s explore these steps in more detail, understanding what it is and how to input and output at each stage.

1. Define the problem

Ur are you trying to solve? It sets the goal of what you want to achieve in order to define the problem as well as define the problem.

Input: Some mistakes or some can be improved.
Output: The scope of fixing it and a clear definition of a goal.

2. Brainstorm Ideas

What are some ways to solve the lawyer problem? A list of possible solutions is created to select from the target. Difficult problems, more solutions you may need.

Input: a target; Problem research and possible solutions; Imagination
Output: A pick-list of possible solutions that will achieve stated goals.

3. Decide a solution

What is he going to do? The ideal solution is effective (this will fulfill the goal) effective, efficient (affordable), and its maximum side effect (limited to implementation).

Input: pick-list of possible solutions; Decision making criteria.
Output: Decide what solution you solve.

4. The implementation of the solution

What is he doing Implementing a solution requires planning and execution. This is often repetitive, where the focus should be on small implementation cycles, including testing and feedback, it does not try to be “perfect” for the first time.

Input: Decision; Plan Hard work

Output: Troubleshooting.

5. Review the results

What did he do It is important that you know how to successfully solve a problem, what has worked, what has happened, and what effect the solution has. It helps you improve your long-term problem solving skills and helps you rediscover the wheel.

Input: Resolution; Implementation results

Output: Insights; Case Studies; Bullet your resume.

Seven steps to solve the problem

Other source says, here are the problem solving steps that every problem undergo:

1. Identify the topic.

What will be clear about the problem.
Keep in mind that different people may have different opinions about problems.
Separate the list of problems from the detection of interest (this is the next step!).

2. Understand everyone’s interests.

This is usually a missing step.
Whatever interests you will be satisfied by the solution. We often overlook our genuine interest when we become attached to a particular solution.
The best solution is to satisfy everyone’s interest.
This is the time for active listening. Keep your differences for a while and listen to each other with the purpose of understanding.
Separate the names of interests from the solution list.

3. Potential Solution List

This is some time to brainstorming. There can be plenty of room for creativity.
Separate the options list from the evaluation of options.

4. Evaluate options.

What are the pluses and minuses?
Option evaluation is different from options selection.

5. Select an option or option.

Balance, what is the best option?
Is there a way to “combine” multiple options for a more satisfactory solution?

6. Agreement (s) documents.

Do not rely on memory.
It will help you to think through all the details and effects written down.

7. Agree to attack, observe, and evaluate.

Conditions may change. Make an emergency deal in the future scenarios (if-then!).
How do you comply and follow through?
Create opportunities to evaluate contracts and their implementation. (“Let’s try this for three months.”)

problem solving steps

How to apply problem solving steps

Take some time and attention to the next time compared to the solution of effective problem solving. But less time and attention are not needed by a problem to solve. The desire to reduce what it really takes. A problem is like a curve on the road. Accept it properly and follow you directly to find yourself in straight shape. Take it too fast and you may not be in good shape.

Working through this process is not always a strictly linear exercise. You may cycle back to an earlier step. For example, if you are having trouble choosing an option, you may have to go to the point of interest.

This process can be used in a large group, between two people, or by a person who faces difficult decisions. The problem is more difficult and important, more helpful and necessary to use a disciplined process. You are trying to fix where you want to go for lunch, but you probably will not have to go through these seven steps!

Improve the problem solving skills

Once you understand the five steps to solving a problem, you can build your level of expertise in each. Often we are naturally not good in two steps and on the other hand are not naturally good. Some people are great for creating ideas but their struggle to implement. Other people have great execution skills but can’t decide to use the solutions. Steps to solve a variety of problems help you work in your vulnerable areas, or align with someone who is with your energy supplier.

Take away

Problem solving is a critical skill for business success — in fact it is often you are hired and paid. This article explains the five problem solving steps and provides strategies for how to implement each one.

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *