What is Problem Solving Skills in the Workplace

(Last Updated On: October 25, 2019)

Many people knows well what is problem solving skills and how to improved this, whereas some don’t. Identifying problem is considered as a crucial skill that enable a person to solve the right problem at right time by the right people. Problem solving skills are good way of solution making. Some people can find problem or challenges it faster, whereas some don’t. This article will be discussing about what is problem solving skills and how to improve it.

The problem solving needs two mental skills, analytical and creative types.

Analytical or logical thinking includes skills such as sequence, comparison, contrast, assessment and selection. It provides a logical framework to solve the problem and helps to select the best option from the available options by narrowing the potential possibilities (a transformation process). Analytical thinking is most important in resolving problems that are often discontinued, where many possible reasons should be identified and analysis to find out the real causes.

Problem solving

Creative thinking is an unheard of, using imagination to create a large range of ideas for solutions. It can create ideas that we have to overcome clearly, which seems to be unrealistic, or there is no logical connection to the problem. There is a great element of creative thinking in solving open problems.

Creative thinking skills can be divided into several core elements:

Intensity – Many ideas produce
Expansion – developing concepts.
Flexibility – a wide range of ideas to produce.
Originality – produce unusual ideas

Effective problem solving requires a controlled mix of analytical and creative thinking.

It has been shown in the study that, in general, one of these groups, especially in each side or hemisphere of the brain, is a service. The degree of specialty of each hemisphere is different from the person, but it increases the thinking of the right brain and left-brain thinking. Left-brain thinking is more logical and analytical, and basically oral. Right-brain thinking is more related to holistic and emotional and dominant relationships.

To be a good problem solver you should be able to switch from one group of expertise to another and be able to go back again, though it is not always easy. Traditional education encourages a lot to develop and use left-brain thinking. It is stronger for us to use, where to emphasize the information, emphasis is made on logical, logical analysis.

Some of the most frequently used topics for creative discussion include:

Insight – Ability to draw decisions based on impressions and feelings instead of hard facts. It is a characteristic of right brain thinking and some people depend on it more than others.

Incubation – When we stop the awareness of a problem and at the time when we are aware of solutions or solutions. People struggling with problems suddenly become aware of the solution after incubation, in which the mind is occupied by other things.

Discovery – New, meaningful ideas or concepts.

Innovation – Putting new ideas or ideas for practical use as the development of new products or services.

But there is no random skill there.

Problem Solving Activities for Your Team to Master

Skills list solutions – Resume examples

Take a look at the job posting to see if the employer is looking for some other key skills.

In this special case, strong communication skills were of utmost importance. So, why not include the essence or purpose of the career? Take a second look at your job description, find out the summary and use some problem-solving skills to summarize your resume:

Logical analysis
Complex thinking
Decision taken
Draw Big Picture
Test audit
Process Analysis
Project design
Solution design
Test development
Data analysis
Benchmark development
Problem solve

The Problem Solving Skills List above is based on two fully experienced bullet points.

situational or behavioral problem-solving

If the employer decides to ask you a situational or behavioral problem-solving the questions related to any expertise in the list-

You will be able to answer them by mentioning a bullet point in your Experience section.

So if you hear anything: Tell about a situation when analyzing your data and designing a difference in design skill.

You can focus on telling the employer that you have taken any steps specifically to improve the efficiency of the process by 150% and reduce costs to $ 300.

We have a series of dedicated guides which will answer an interview question as part of the cake:

But there is another section on your resume that you want to sit down with some of your problem solving skills.

Purpose or summary of resume

A senior business analyst with 9+ years of experience and excellent communication skills. Solutions are willing to join Genentech to participate in the management to support the management of living and strategic initiatives. In the previous roles, a $ 300, a major obstacle to reducing monthly income and designing a solution to effectively prevent it.

As you can see in this example, you can call your problem solving skills by name and keep them at the very top of your resume.

Problem solving skills – examples

The problem solving skills are a set of skills that help you identify the problem, offer solutions, choose the best and implement it.

Here is a list of skills that can be useful at every stage of the problem solving process. When you are creating your resume, these examples can help you compile a list of your problem-solving skills:

Analytical skills

This is very self-explanatory. To solve a problem you will be able to analyze it from some of the corners. Your analytical skills are just the solution you need and the matter is needed to get to the heart.

Research skills

In fact, they tie nicely with your analytical skills. You will be able to find and use the right resources, dig deep enough to remove the data you need and find the right people to stop your ideas. Research skills are an essential element of problem solving skills.


Sometimes to find the right solution, you have to leave your comfort zone, think outside the box, and put the envelope. It is only possible when your creative thinking skills are sharp as razors.

Decision-making skills

Once you narrow down your choices and determine the cause of the problem, you have to make the right decision. Remember: You will be responsible for the decisions you make. A good decision can not be helpful in finding solutions in the best case. Or raise the worst problem.

Critical thinking skills

The art critics of problem solving are related to your ability to think. If you have trouble viewing the big picture, you can not identify all the benefits and disasters that you can decide on.


The problem solving is rarely the single task, especially in the business context. You will be able to work effectively as part of the team for the implementation of your solution.

Communication skills

Last but certainly not least. If it is not effectively communicated, then no problem will be solved. Duration The importance of good communication can not be underestimated. All problem solving strategies depend on successful communication.

While restarting in our manufacturer, drag and drop bullet points, skills and auto-fill the annoying components. Spell check? Check out. Start building your resume here.

Create the perfect resume

When you are done, the jetty’s resume maker will score your resume and tell you how to do it better.

How to improve problem-solving skills

Before we go ahead in part how-

Let’s start with why.


The problem solving skills are vital.

Studies show that if we come up with the wrong solutions, then we can unknowingly develop long-term problems.

What do you want?

Other studies show that all job skills, problem solving skills, which are inadequately developed among the managers.

This is because employees are often scared that the proposed solutions will solve the problem … getting worse.

We’re the whole circle!

Because of this, candidates and employees with very high quality problem solving skills are so interested.

If you are thinking of improving your problem solving skills-

The answer is simple.

The success of the practice is the chaos.

But there is no practice.

It’s not enough to say: From now on, I’ll solve the problem every day – the solution

To be told the truth, you are already doing this.

After all, life is a big problem-training skill training!

If you read this you are not happy with the results.

Here’s what you need to do:

Adapt a methodical approach to solving the problem.

In 1945, the famous book How to Solve It was highlighted by the famous mathematician George Polia in the best method.

What is Problem Solving Skills in the Workplace

Four steps

Follow these four steps to take you to solve the problem effectively.

1. Understand the problem.

If it was so obvious, then why wouldn’t there be any faith in the problem-solving skills of the people?

The challenge you face is very important to find the right solution.

Polia advises you to start by asking these questions:

Do you understand the term that the problem is revealed?
What exactly do you need to do?
Can you describe the problem in your own language?
Can you explain the problem of a picture or diagram?
Do you have all the information needed to solve your problem?

2. devise a plan

Once you understand the nature of the problem –

You must come up with a plan.

Polia offers many strategies that you can accept. Check out some of them here:

Guess and check
Draw a picture
Look for patterns
Remove the possibilities
Make a list

Be impressive

Ask yourself more questions:

What is the connection between information and unknown?
Have you seen a similar problem before?
Do you have to look at the problem from different perspectives?
Can you re-establish the problem in different ways?
Can you solve a simple problem?

The best strategy comes in coming time and you need to think in creative ways.

The more problems you solve, the easier it is for you to identify the strategies that work for you.

3. Plans to carry

At the conceptual level, it may seem like a piece of cake by implementing the plan.

As you run the plan, check whether it brings up the desired result on each step of the path.

4. Look back

Once the problem is resolved-

Visit your solution.

Find out what works and what to do.

Is it possible to reapply your solution to solve a related problem?

And finally-

To improve the problem solving skills, find out these easy but creative tips to train your brain and learn new strategies:

Play logical games and puzzles.
Get a good night’s sleep.
Observe your circadian rhythm and follow its patterns.
Dance and music listen (they stimulate the inflamed nerve connection.)
Do physical exercises as yoga or football.
Note your ideas.

Your problem solving skills are just a part of a skill set that makes you a highly-recruited candidate. Want to know more about other skills you need? Here is a selection of our guidelines that you can directly:

Interpersonal skills
Communication skills
Analytical skills
Critical thinking skills

Additionally, an awesome cover letter that matches your resume will give you an mileage over other candidates. You can write it here by our cover letter maker. Here’s how:

Set resume and cover letter matching

See more cover letter templates and start typing.

Here’s a brief overview of the problem solving skills:

Problem solving skills are one of the main workability factors identified in independent research.
These are a set of related skills that help you solve the problem effectively.
Employers look for candidates with good problem solving skills.
You can demonstrate your resonance skills in a resume in many ways. Make sure you locate relevant ones.
The best way to improve your problem solving skills is to approach a systematic way. Practice success!

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